Refund Policy

Due to the intimate nature of our products. We do not accept returns.

Refunds/replacing orders may be eligible for orders that have photo proof of damage upon arrival. 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To start a refund/ replace of a damaged / incorrect order you can contact us at liv.natural@outlook.com. Please include your order # and  photo proof of damage, within 10 days of purchase.